𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 : 𝐒𝐥𝐨𝐯𝐚𝐤𝐢𝐚 (Košice or Bratislava)

𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐡𝐨𝐮𝐫𝐬 : 24/7, 8 hours shifts. Current shift schedule is from 11.00 am to 8.00 am CET including floating weekends.

𝐖𝐡𝐚𝐭 𝐝𝐨 𝐰𝐞 𝐞𝐱𝐩𝐞𝐜𝐭 𝐟𝐫𝐨𝐦 𝐲𝐨𝐮 :

• Advanced spoken English: B2-C1 level

• Logical thinking and a passion for problem solving

• An interest in technology and a willingness to learn.

• PC/Windows proficiency

• Good organization skills and attention to detail

• A resilient attitude and work ethic for a fast-paced team environment

• Able to work in a 24/7 shift environment.

𝐌𝐚𝐢𝐧 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :

• Respond to customer phone calls as the 'first line' of technical support for AT&T

• Ensure a positive experience by providing the right customer solution

• Handle a range of issues related to AT&T products & services.

𝐖𝐡𝐚𝐭 𝐭𝐨 𝐞𝐱𝐩𝐞𝐜𝐭 𝐟𝐫𝐨𝐦 𝐮𝐬:

• Becoming a member of an organization that cares about its people, the environment and the local communities.

• Salary from 1,400 per month (gross) + bonuses + one-time payment for relocation.

• Have room to grow and develop via numerous opportunities for learning, development and career advancement.

• Social package according to Slovak Labor Code.

• Monthly meal vouchers

• Referral bonuses

• Special life event bonus

• Insurance.