Poskytovanie technickej pomoci , podpora interných koncových užívateľov a prevádzkovanie služieb zákazníkom
Práca s ticketovacím systémom Service Desk (úroveň L1-L2)- zaznámenávanie, riešenie a eskalácia ticketov v internom systéme, odpovedanie na e-maily a cally
Byť hlavným kontaktným bodom spoločnosti pre otázky týkajúce sa informačných a komunikačných technológii
spolupráca s ostatnýi IT tímami a oddeleniami v spoločnosti
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Úspešný kandidát by mal mať:
2 roky skúseností na IT support pozícii
Skúsenosti s Help/Service deskom - spravovanie a riešenie ticketov, reporting
Znalosti ITIL postupov
Znalosť anglického jazyka na úrovni B2 (komunikácia v medzinárodnom tíme, poskytovanie interného supportu pre Slovensko, Rakúsko a Maďarsko)
Sme spoločnosť, ktorú vedie inštinkt, inšpiruje inovácia a talent. Grafton je popredný dodávateľ personálnych služieb v oblasti náboru, Talent Manažmentu, či rôznych HR riešení s viac ako 30 ročnými skúsenosťami. Sme jednou z najväčších európskych nezávislých spoločností, s 35 pobočkami v 6 európskych krajinách.
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Tvojou náplňou práce bude:
front-end vývoj nových ale aj úprava už existujúcich webových aplikácií v: Angular (primárne)/ React/ Vue.JS/ Javascript/ TypeScript
back-end vývoj v NodeJS/ NestJS
aktívna participácia na prelomovom nadnárodnom projekte v oblasti meteorologických služieb ale aj práca na interných aplikáciách a customizovaných projektoch pre lokálnych aj zahraničných klientov
implementácia grafických vizualizácií
nasadzovanie webových aplikácií
spolupráca pri výbere technológií a frameworkov
komunikácia s UX/UI dizajnérmi a klientmi
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Vhodný kandidát na túto pozíciu by mal mať:
aspoň 3 roky skúsenosti s vývojom webových aplikácii (vrátane skúsenosti nadobudnutých popri štúdiu)
schopnosť pokryť frontend aj backend vývoj webových aplikácií v prostredí JavaScriptu
nutnosťou sú pokročilé skúsenosti na FE s Angularom (silne preferovaný), prípadne Reactom a TypeScript (v prípade absencie skúsenosti s Angularom, ochota naučiť sa s ním pracovať)
skúsenosti na BE: NodeJS/ NestJS, prípadne Express
dobrá znalosť HTML, CSS
skúsenosti s riešením problémov s nekompatibilitou v rôznych webových prehliadačoch, s bezpečnosťou webu (autorizácia, autentifikácia,...)
skúsenosti s responzívnym dizajnom
skúsenosť s externými webovými službami na báze AJAX (JSON RPC, REST, SOAP,...)
skúsenosti s knižnicami (napr. RxJS/ NgRx/ LeafletJS/ Angular Material/ SocketIO/ Apollo/ GraphQL/ Passport)
angličtinu na úrovni B2 - schopnosť dohovoriť sa pri kooperácii s medzinárodnými tímami, porozumieť technickej dokumentácii
Nice to Have:
skúsenosti s čistým JavaScriptom/ VueJS/ ES6+
znalosť SQL databáz (PostgreSQL, MySQL)
znalosť geopriestorových formátov (GIS) a protokolov
dátové formáty (XML, JSON, XSLD)
skúsenosť s webovými vývojovými rámcami Java (SE/EE, Hibernate,...)